What Information We Collect and Why
Registration & Identity Verification Information
When you create an account on mostly play, we collect your name, email address, phone number, and date of birth. This information is used solely to verify your identity and provide you with our services. A national ID card or passport may be requested for age verification, and such details are stored under strict security. We never sell or transfer this information to third parties without your consent. Compliance with applicable laws in Bangladesh is also a purpose of this data collection.
Transaction & Financial Information
Required payment information is collected during deposits, withdrawals, and other financial transactions. This information is stored in fully encrypted form and is used solely for processing transactions. Our payment gateway adheres to international security standards to ensure your BDT and personal data remain completely safe. If any unusual transaction is detected, we will alert you immediately. We conduct regular security audits to prevent misuse of financial information.
Usage Patterns & Technical Information
Information about how you use our platform — which games you play, how long you stay, and which device you use — is collected automatically. We use this data to make your experience more personalized and enjoyable. IP addresses, browser information, and device IDs help ensure cybersecurity. Technical data helps us improve platform performance and resolve potential issues quickly. This information is not shared with any advertisers.
How Your Information Is Used and Protected
Mostly play uses the information it collects solely for specific and legitimate purposes. Our primary goals are account management, customer service, transaction verification, fraud prevention, and fulfilling legal obligations under Bangladesh law. With your permission, special offers or promotional messages may be sent, and you may unsubscribe at any time.
We use industry-standard SSL encryption and secure server infrastructure to keep your information protected at all times. Only internal staff who require access for specific job functions are granted limited access to your data. Regular security audits and vulnerability assessments keep our systems up to date. In the event of a data breach, we will promptly notify affected users and take the necessary steps. Ensuring the security of your information is our highest priority.